Careers at Greenrock Real Estate Advisors

Creating exceptional experiences every day for the people we meet is what we’re all about – and that includes the people who work with us to make it happen.

As an employer, Greenrock is committed to creating an environment that encourages people to collaborate, learn and grow. We are dedicated to treating the members of our team with respect and fairness while providing them with opportunities to develop professionally and be rewarded for a job well done.

Current Opportunities

The Yardi Voyager 7S Specialist, Residential and Commercial is a key member of the Operations team that project manages the implementation of Yardi Voyager 7S. This role is responsible for liaising with external partnerships, consultants, and internal team members for the coordinating and monitoring of the scheduling of project timelines, budgets and deliverables associated with the Yardi 7S Voyager onboarding, implementation and operational process to ensure its completion for the Residential and Commercial Operations teams. The environment is fast paced and requires a true team player with a “can-do” attitude, and an individual with a great service and solutions-oriented approach.

This is a 1 year contract position that could potentially turn into a full time role.

Who You are:

  • You’re polished, cool under pressure with exceptional communication and organizational skills and are extremely detail oriented.
  • You thrive working in a diverse environment with a team of people, who may not look or think like you, and you’re able to understand and empathize with different perspectives.
  • You come to the table with a background or education in real estate, residential or commercial with extensive Yardi Voyager 7S experience and have expertise knowledge in the below Yardi systems like RentCafe and Payscan.

What you will be responsible for:

  • The project management of implementing and onboarding the Residential and Commercial Operations teams to Yardi Voyager 7S
  • Responsible for planning, assigning and directing work
  • Responsible for ensuring team members fulfill their responsibility to other departments as requested
  • Mentor and coach staff; provide technical training for staff in order to increase skill and knowledge basis
  • Respond to and resolve general inquiries, working closely with other internal departments, including sites, as well as external contacts
  • Assist with tracking against budgets
  • Pro-actively maintain regular communications throughout the project with staff and external contacts
  • Track project status, as well as, manage and escalate project issues and risks as appropriate
  • Provide process improvements
  • Meet project deadlines
  • Create and maintain procedure documents
  • Support and collaborate with other managers and executives

Qualifications:

  • Post-secondary education is an asset
  • Expert experience and knowledge of Yardi Voyager 7S and Yardi Maintenance Module
  • Working knowledge of Yardi accounting functions
  • Ideally 5 or more years’ experience within the real estate or construction sector
  • Ideally 2-3 years of experience in coordinating and liaising on project and consultant budgeting
  • Reliable self-starter with a high degree of initiative with the ability to work independently
  • Strong communication skills, both verbal and written, and presentation skills
  • Able to manage multiple activities/projects simultaneously, assess priorities to meet strict deadlines
  • Extremely detail oriented
  • Fluent in English
  • Proficient computer skills
  • Ability to contribute in a fast-paced, deadline driven team atmosphere
  • Accurate keyboarding, data entry skills are essential
  • Demonstrated ability to develop corporate/business relationships along with keen business acumen and a solid understanding of the maintenance costs
  • Demonstrated hands-on leadership and coaching abilities – able to demonstrate several examples of empowering, developing and motivating people
  • Commitment to excellence in customer service
  • Effective communication, organizational and interpersonal management skills
  • Excellent problem-solving skills combined with “big picture” awareness
  • Adept in budgeting
  • An understanding of accounting methods and practices
  • Valid driver’s license

What’s in It For You

Greenrock real estate advisors? Property Management Limited is a full-stack real estate advisor and is recognized as a leader in creating exceptional experiences each and every day for the people whose lives intersect with the places we manage and companies and people we provide advice for. When it comes to our residential properties, we only manage buildings that are 100% rental – so there’s no chance that a resident will fall in love with a place and establish themselves in a neighbourhood only to have their new home sold out from under them. We’re focused on relationships, and our experienced and well-trained team genuinely recognize and care about the fact that what we’re doing is keeping a roof over your head. We have members of our team at our properties 24 hours a day and 7 days a week so that if there’s ever an issue we are there when our residents need us.

As an employer, Greenrock is committed to creating an environment that encourages people to collaborate, learn and grow – all for the shared betterment of individual, the team and the community. We are dedicated to treating the members of our team with warmth, respect and fairness while providing them with opportunities to develop professionally and be rewarded for a job well done. Our compensation package includes a competitive base salary, health and dental benefits as well as additional wellness and educational benefits to promote both personal and professional growth.

Greenrock is dedicated to building an organization that reflects the diversity of their residents and the communities they serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance. Greenrock will arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Please send your resume and cover letter to hr@greenrockpm.ca and list “Yardi Voyager 7S Specialist, Residential and Commercial” in the subject line.

Greenrock Real Estate Advisors is currently recruiting for a Corporate Controller to join our team, for a one-year maternity-leave contract position, beginning in April 2021.

Greenrock’s roots in Canadian real estate date back over 50 years as a developer, and owner of landmark properties throughout the Greater Toronto Area and south of the border in Florida. Since 2010, Greenrock’s real estate services and advisory business has worked with tenants, owners and investment organizations to provide stewardship, deliver expertise and unlock value in millions of dollars of real property assets. Greenrock’s commitment to making great places to live and work for residents and tenants is supported by its promise to provide exceptional experiences each and every day through a thoughtful approach to real estate services focused on people, innovation, stewardship and social responsibility.

The Greenrock Corporate Accounting and Finance and Investment team provides a center of excellence for services in the disciplines of accounting, treasury management, acquisition and disposition transactions, corporate tax, capital management, investment management, risk management, financial data applications and business solutions for the organization.

Your solid finance and accounting experience and technical skills will be critical for you to bring insights into our organization. You have always been committed to the idea of continuous improvement and service, and will collaborate with others to resolve issues that cut across teams. A strong communicator and natural business partner, you will liaise with functional teams across Greenrock and build relationships with our stakeholders.

Reporting to our Chief Financial Officer, this role is responsible for managing the corporate finance and accounting team to ensure that all financial and administrative functions are conducted in an efficient, timely, and accurate manner.

Your new position encompasses the following key responsibilities:

Management

  • Oversee the operations of the accounting department, including the design of an organizational structure adequate for achieving the department’s goals and objectives.
  • Complete operational requirements by scheduling and assigning employees; follow up on work results.
  • Recruit, train and mentor employees.
  • Maintain staff performance results by coaching, mentoring, monitoring, and appraising job results.
  • Guide financial decisions by establishing, monitoring and enforcing policies and procedures.
  • Manage outsourced functions related to accounting and finance.
  • Oversee all accounting operations including internal control systems, and policies and procedures.

Transactions

  • Comply with federal, provincial, and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; advising management on needed actions.
  • Research technical accounting issues for compliance.
  • Review all monthly reconciliations in coordination with accounting team.
  • Maintain the chart of accounts.
  • Work with the accounting team – ensure an orderly accounting filing system; paper and electronic.
  • Develop, maintain and document business processes and accounting policies to maintain and strengthen internal controls over accounting transactions.
  • Review invoices to be paid, including review of any documentation that is attached to cheques for approval and accuracy.

Reporting

  • Coordinate and direct the preparation of the budgets and financial forecasts and report significant variances on a monthly, quarterly and annual basis.
  • Review and report timely annual financial statements.
  • Provide status of financial condition by collecting, interpreting, and reporting financial data.
  • Prepare special reports by collecting, analyzing, and summarizing information and trends.
  • Recommend benchmarks against which to measure the performance of company operations.
  • Calculate and issue financial and operating metrics.
  • Provide financial analysis as needed, in particular for capital investments, net operating income review, and contract negotiations.
  • Prepare quarterly and annual Board reporting.

Compliance

  • Coordinate the provision of information to external auditors for all corporate and property audits.
  • Monitor debt levels and compliance with debt covenants.
  • Comply with government reporting requirements and tax filing.

Other

  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
  • Maintain the utmost privacy and confidentiality with regard to all financial, client information, and employee information.

You are someone with:

  • A University degree
  • A CPA designation
  • 3-5 years of relevant experience in corporate finance, accounting, controllership, real estate, business support, and internal managerial reporting
  • Strong analytical skills with a good understanding of accounting principles and practices
  • Excellent communication, organizational, interpersonal, leadership, and collaboration skills
  • Ability to multi-task in an efficient and controlled manner
  • Ability to delegate responsibility, solve problems quickly, and communicate clearly and effectively, both orally and in writing
  • Strong customer service orientation

Diversity and inclusion are an integral part of our culture. Attracting, developing and retaining a workforce that reflects the diversity of our clients, tenants and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance.  Greenrock will arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Greenrock Real Estate Advisors is currently recruiting for an Executive Assistant to the CFO and his office to join our team.

Greenrock’s roots in Canadian real estate date back over 50 years as a developer, and owner of landmark properties throughout the Greater Toronto Area and south of the border in Florida. Since 2010, Greenrock’s real estate services and advisory business has worked with tenants, owners and investment organizations to provide stewardship, deliver expertise and unlock value in millions of dollars of real property assets. Greenrock’s commitment to making great places to live and work for residents and tenants is supported by its promise to provide exceptional experiences each and every day through a thoughtful approach to real estate services focused on people, innovation, stewardship and social responsibility.

Greenrock’s Family Office provides fully-integrated and customized financial and asset management solutions leveraging best practices in a variety of areas, including investment management, risk management, integrated estate, tax and related planning, family governance and education, and strategic philanthropy.  

The Corporate Accounting, Finance and Investment team provides a center of excellence for services in the disciplines of accounting, treasury management, acquisition and disposition transactions, corporate tax, capital management, investment management, risk management, financial data applications and business solutions for the organization.

You will be the first point of contact for any interactions with the CFO’s office, and are accountable for performing the highest level of professional services and operational support to the CFO and their office. You have always been committed to the idea of continuous improvement and service, and will collaborate with others to resolve issues that cut across teams. A strong communicator and natural business partner, you will liaise with our teams and build relationships with our stakeholders.

Your new position:

  • Develops and leverages relationships across departments, with executives, managers, staff and external clients to foster and support intra-group coordination while carrying out responsibilities.
  • Interacts and collaborates regularly, as a critical function, with the Executive and his teams to perform research and analysis, to develop and recommend alternatives, implement improvement opportunities, and to accomplish administrative and operational tasks.
  • Performs business/situational analyses and develops recommendations such as identifying and developing business process improvements opportunities, or identifying and developing alternatives to support business decisions. Participates in planning and coordination through to implementation.
  • Composes, edits and manages materials such as communications, correspondence, presentations, reports and makes recommendations on content. Accountable for disseminating communications to facilitate timely and effective communications.
  • Supports or manages various projects such as business process improvement initiatives and event planning while collaborating with staff both within the team and across departments, to achieve the desired outcomes.
  • Coordinates and dispatches meeting invitations and agendas to attendees, books meeting rooms and arranges for IT resources and refreshments in support of a smooth and efficient meeting facilitation.
  • Conducts extensive research, and compiles research package, and briefing notes.
  • Prepares and dispatches outgoing mail, interfaces with selected couriers to ensure packages have been delivered within established timeframes. Screens telephone calls and responds to routine, moderate and complex inquiries.
  • Performs back-up function for other administrative staff during vacation or other absences to ensure that administrative support is provided on an ongoing basis.
  • Maintains confidential information for the business and team.
  • Manages and assists in charity engagements.
  • Maintains and tracks staff vacations and absences in accordance with guidelines to ensure consistency in entitlement and to determine staff availability. Participates in resolution of issues working with Human Resources.
  • Oversees the onboarding of new employees. This includes coordinating workstation, system access, credit cards and initial introduction meetings
  • Provides executives support in the midyear and end of year review process.

Qualifications

Knowledge:

  • Requires 5+ years of experience in an administrative/ professional support function in a fast paced environment, dealing with moderately complex issues and managing conflicting priorities.
  • Undergraduate degree preferred. Other professional related training and development to keep skills current, including office productivity software.
  • Seasoned knowledge of key business processes, and very good working knowledge of project management methodologies.
  • Excellent understanding of the processes, policies and procedures required for supporting the team.

Skills:

  • Ability to organize high complexity and high volume business information, and develop it into cohesive, professional reports and presentations, with little guidance and ability to recognize and respond to business related issues within the scope of the material.
  • Ability to analyze relevant alternatives and create a rational recommendation to support business decision-making. Ability to plan and coordinate implementation of the selected alternative.
  • Detail oriented, extremely well organized, and able to manage time and multi-task to accomplish a multitude of tasks, with conflicting priorities and timelines.
  • Ability to coach and mentor more junior staff.
  • Expert level PC skills (MS Office: Excel, Word, PowerPoint, and Outlook).
  • Very good project management skills to coordinate and lead a variety of initiatives.
  • Exceptionally strong communication skills, both written and verbal.
  • Ability to deal with clients in a professional and courteous manner, and to develop and leverage professional working relationships.
  • Ability to leverage knowledge of the organization and the supported business unit’s uniqueness, to carry out accountabilities.
  • Ability to work both independently, as well as to play a leadership role in building a cohesive team.
  • Ability to deal with confidential materials in an appropriate manner.
  • Ability to maintain a positive attitude and composed demeanor especially during stressful periods

Diversity and inclusion are an integral part of our culture. Attracting, developing and retaining a workforce that reflects the diversity of our clients, tenants and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

Greenrock Real Estate Advisors is currently recruiting for an IT Manager to join our team.

Greenrock’s roots in Canadian real estate date back over 50 years as a developer, and owner of landmark properties throughout the Greater Toronto Area and south of the border in Florida. Since 2010, Greenrock’s real estate services and advisory business has worked with tenants, owners and investment organizations to provide stewardship, deliver expertise and unlock value in millions of dollars of real property assets. Greenrock’s commitment to making great places to live and work for residents and tenants is supported by its promise to provide exceptional experiences each and every day through a thoughtful approach to real estate services focused on people, innovation, stewardship and social responsibility.

The Greenrock Corporate Accounting and Finance and Investment team provides a center of excellence for services in the disciplines of accounting, treasury management, acquisition and disposition transactions, corporate tax, capital management, investment management, risk management, financial data applications and business solutions for the organization.

Reporting to our CFO, this role works collaboratively across the organization to successfully deliver outstanding results to the company. As the highest-level technical role in IT, the manager will embed within the business and provide leadership on supporting the business strategy.  The IT Manager will provide both hands-on technical support for infrastructure and manage contracted services.  

The IT Manager will measure and manage third-party service providers.  They include the following:

  • Telecom, Wide area and internal IP phones
  • Security monitoring
  • Helpdesk
  • Business applications based in the cloud.
  • IT suppliers

The IT Manager will also provide hands-on support.  This includes:

  • User interaction for access management
  • Infrastructure tasks, such as asset and performance management
  • Server maintenance
  • Lead on the IT components of business changes
  • Reporting

The IT Manager will support Greenrock’s locations across the Greater Toronto Area. 

Responsibilities

Duties include but are not limited to:

  • Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
  • Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
  • Demonstrates accountability for progress of work in-scope for the team and its alignment to department strategy.
  • Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
  • Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
  • Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end user expectations.
  • Address and resolve all escalations.
  • Provides quality service and takes ownership in resolving incidents / service request; tracking end user systems resulting in timely and efficient resolution to incidents / service request evidenced by meeting Greenrock’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
  • Proactively seeks information and utilizes creative problem-solving skills along with standard operating procedures.
  • Demonstrates quality service by actively contributing to customer satisfaction through advocating for Greenrock’s clients’ needs, escalating incidents and requests, resulting in meeting or exceeding Greenrock’s client’s satisfaction metrics.
  • Assist with project related work as required.
  • Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, basic network support, and IT security.
  • Lead the IT business continuity plan and documentation.
  • Ensure the Network Infrastructure Security is in accordance with industry standards.
  • Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training, SharePoint implementation.

Qualifications & Requirements

  • Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
  • Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
  • Minimum of 8 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
  • Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
  • Have baseline knowledge of Active Directory as used for authentication.
  • High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
  • High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
  • Knowledge of wide area networks, TCP/IP and Windows.
  • Exposure to IT ticketing systems
  • Exposure to Business Objects or equivalent report generation system for query purposes
  • Detailed oriented, self-motivated and resourceful with the ability to work independently, as well as in a team environment.
  • Have strong business acumen with an understanding of the link between business needs and IT operations.
  • Have a proven track record in working with multiple initiatives at the same time and have a proactive approach to problem solving and coordination.
  • Ability to adapt in a dynamic environment and work under tight deadlines.
  • Excellent verbal and written communication skills are essential to this role.
  • May require working during non-business hours and on weekends.

Diversity and inclusion are an integral part of our culture. Attracting, developing and retaining a workforce that reflects the diversity of our clients, tenants and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance. Greenrock will arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.